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Software & device integration

Custom software built around how your business actually works

We connect your business software to your cash registers, printers, kiosks and field devices. In Jakarta since 2019.

Discuss your needsSee case studies
Your outlet system4 devices
  • Cash register (POS)
    Sales flow into the central report    Connected
  • Kitchen printer
    Orders print automatically    Connected
  • Kiosk
    Customers serve themselves    Connected
  • Cloud printer
    Print from WhatsApp, pay digitally    Connected

All-branch reportupdates automatically

Illustrative example

Clients we have worked with

  • Eat and Eat
  • Equil
  • Epson

Software that works with the devices in your outlet

We do not stop at the app. We connect it to the physical devices your team uses every day, so nothing has to be entered twice.

IoT and device integration
Cash registers and POS
Sales from every register or tenant land in one report, with no manual tally at the end of the day.
Kitchen and cloud printers
Orders and documents print automatically in the right place, even from a WhatsApp chat.
Kiosks
Customers serve themselves, and the data goes straight into your system.
Sensors and machines
Field data is recorded automatically, so your team does not re-enter it.

Real results for our clients

  • Eat and Eat

    Food court · Food court digitalisation

    An end-to-end integrated system connecting tenants and head office in a single, unified dashboard.

    Read the case study: Eat and Eat

  • Equil

    Drinking water · Tailor-made sales system

    A tailor-made sales system designed to follow the company’s own workflow precisely.

    Read the case study: Equil

  • Epson

    Printing devices · Cloud printing integration

    A custom IoT integration that connects physical printers to an everyday digital platform (WhatsApp).

    Read the case study: Epson

Three stages, one partner

From strategy to long-term support, the same team stays with you at every stage.

  1. 01

    Design and strategy

    Strategy consulting, UX/UI design and architecture planning to make sure the foundation is solid.

    Understanding your vision

    • In-depth discussions to uncover business goals
    • Market, competitor and technical feasibility analysis

    Drawing up the solution blueprint

    • UX/UI design and interactive prototypes
    • Solid system architecture planning
    • Proactive risk mitigation

  2. 02

    Precision development

    Web and mobile development, cloud solutions and reliable, scalable architecture.

    High-performance apps

    • Responsive, fast and stable web and mobile apps

    Cloud-native solutions

    • Modern infrastructure that is secure, efficient and cost-effective

    Scalable architecture

    • Systems designed to grow and ready for spikes in business transactions

  3. 03

    Ongoing partnership

    Monitoring, updates, optimisation and security patches for long-term growth.

    More than a project

    • We do not disappear after launch. The same team monitors, fixes and updates your system

    Proactive support and optimisation

    • Continuous monitoring with real-time alerts
    • Ongoing fixes, feature updates and performance tuning
    • Keeping security and regulatory compliance in order
All services

Flexible partnership models

Designed to fit your specific needs.

Project-based

Ideal for initiatives with a clearly defined scope, schedule and budget.

Retainer partnership

A dedicated team for ongoing support, development and strategic innovation.

Frequently asked questions

What is the difference between custom and off-the-shelf software?
Off-the-shelf software suits common processes, while custom software is built around your company’s unique workflow. Equil is an example: their sales process could not be handled by ready-made software, so we built a system that follows their workflow.
Can it connect to the systems we already use?
Yes. Integration with payment gateways, point-of-sale systems and devices such as cloud printers, kiosks and sensors is a core part of our work. Tell us what you use today and we will help map out how to connect it.
Where do we start?
Start with a conversation. Our first stage is to understand your vision and business goals, analyse the market and technical feasibility, then draw up a solution blueprint: UX/UI design, an interactive prototype and an architecture plan.
What happens after the app launches?
We stay involved: monitoring, fixes, feature updates, performance tuning and security patches.
What is the difference between project-based and retainer models?
The project-based model suits initiatives with a clear scope, schedule and budget. The retainer model gives you a dedicated team for ongoing support, development and strategic innovation.
Which industries does MID focus on?
We focus on F&B and retail, IoT and device integration, health and beauty, and enterprise and HRIS.

Tell us what you want to build

Fill in the form or contact us directly. We start by understanding how your business works.

Boby Harmoko[email protected]+62 813-1026-3108Hartanto Boby[email protected]+62 818-0802-1902Jakarta, Indonesia
Discuss your needs