A modern customer experience
Printing is as easy as chatting.
Printing devices
WhatsApp cloud printing for Epson: from a manual service to an automated revenue engine
For Epson we built a custom IoT integration that links physical printers with WhatsApp. Customers print as easily as chatting, and digital payment is built in.
Challenge
The need for a practical self-service printing offer was blocked by the complexity of data exchange between software and printers.
Solution
A custom IoT integration that connects physical printers to an everyday digital platform (WhatsApp).
Business impact
Automated revenue
Complete with integrated digital payment.
Higher staff efficiency
Significantly less manual work.
Related services
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Let us talk about your vision and how we can help make it real.